degree of education	field	University name	year of acquisition	GPA
expert	Industrial Management	Hormozgan University	1385
Master of Science	Business Management	Qeshm Azad University	1398

Side	Service location	from	Up to date	Description
Tariff and economic survey expert	Hormozgan Water and Wastewater Company	1386	1388
Coordination expert	Hormozgan Water and Wastewater Company	1388	1390
Expert in charge of tariff implementation and enforcement	Hormozgan Water and Wastewater Company	1390	1394
Head of Tariff Implementation and Enforcement Group	Hormozgan Water and Wastewater Company	1394

The title of the committee or working group	from	Up to date

course title	Event Place	the watch
CRM customer relationship management	College of water and electricity industry (Shahid Abbaspour)	18
Urban water branches	Isfahan Higher Educational and Research Complex	30
value engineering	College of water and electricity industry (Shahid Abbaspour)	32
Financial risk management	College of water and electricity industry (Shahid Abbaspour)	12

Title	Description

Skill title or certificate	Provider institution

- Cooperation in updating the software system - Accurate knowledge of the basics of applied tariffs - Receiving the notified tariff and coordinating with the relevant contractor to modify the software based on the notified tariff - Guiding the tariff implementers in order to properly implement the tariffs - Periodic monitoring of the information uploaded in the system and providing the desired analysis and identifying weak points and income strengths - Monitoring the timely printing of bills and submission to the relevant unit for distribution - Overseeing the correction of errors as per the case based on the complaints of the subscribers - Proposing new methods of information technology and applying it in matters related to subscribers - Investigating and providing solutions to discover hidden incomes with the help of legal capacities (apart from tariffs and notified cases) upstream ( - Upgrading and developing the subscriber system, portal, telephone systems and other applications related to subscriber affairs and reading and fixing Company needs - Conducting studies to improve tariffs related to sales and after-sales services - Follow-up in order to increase the enforcement scope of the notes and Article 7 and constructive interaction with the city council